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Turning up the volume of the customer's voice
[Peter Gilbert] In the 1980s, America wrested the America's Cup from New Zealand by resorting to radical change, and competing with a catamaran which comprehensively outperformed New Zealand's conventional monohull in the prevailing light winds off California. Much the same situation prevails in selling in recessionary markets.
Post, courier benefit from online retail - Datamonitor

One of the areas that remained relatively buoyant internationally, despite the recession, is online retail which is leading to a rise in home deliveries. This is one of the findings from research by independent market analyst Datamonitor that revealed that this rise is benefiting post offices and courier firms contending with a difficult trading environment. 5 Feb 2010 09:49


New magazine from Edcon

The new Legit mag, a fashion-intensive publication that is designed to speak to stylish young women, will be distributed quarterly to 100 000 dynamic, frequent Legit shoppers. This new title, launched by Edcon Discount Division, joins the stable of custom magazines produced by The Publishing Partnership (TPP) for Edcon. 5 Feb 2010 08:44


QlikTech named Readers' Choice, Editor's Pick for 2010

The US-based Consumer Goods Technology (CGT) magazine has selected QlikTech as its annual Readers' Choice and Editors' Pick in its January 2010 issue. The publication, which recognises top companies for innovation and impact on industry, selected the company's analytics product for its impact in helping consumer goods companies enhance their business performance. 29 Jan 2010 09:47


Offshore companies drive sub-Saharan growth

[Bennie Langenhoven] It is again time to enter the African continent but this time, South Africa is acting as a conduit to international interest in the technological business opportunities in sub-Saharan Africa. 26 Jan 2010 11:21


Z-Cards for neighbours

“Vodacom Mozambique and the Ministry of the Interior wanted to give tourists a handy guide of Mozambique over the festive season," says Lyn Davis, the marketing director of Z-Card Africa, Middle East, India and Turkey (ZAMI). 26 Jan 2010 10:58




CRM in the Cloud

[Graham Mansfield] In the Web 2.0 space, the relationship between buyers and sellers has changed and managing customers, fostering loyalty and generating more revenue streams is far more complex today than before the rapid user adoption of its applications. 19 Jan 2010 09:15


Getting into the IT cloud

[Jan Roux] As we peek over the top of our PC infrastructure and rifle through our laptops, routers, hard drives and external storage devices, we are presented with an opportunity to reflect on just how far information, communication and digital lifestyle technology has come and the extent to which it has influenced business. 18 Jan 2010 09:15


QlikView on expo in NY

QlikTech is on show at the National Retail Federation 99th Annual Convention & Expo being held this week in New York. It offers a live demonstration of how QlikView is providing retailers and wholesalers with a strategic information advantage across the enterprise, including areas such as sales, store operations, marketing, merchandising, inventory management and the extended value chain of suppliers and vendors. 15 Jan 2010 11:24


Penny-pinchers give shops a tight Christmas

[Adele Shevel] Retailers failed to receive the gift of ringing tills this year. "It's no great fireworks but it's better than we thought," is how Simon Susman, CEO of Woolworths, described the last four shopping days before Christmas. 29 Dec 2009 08:35


Use your cellphone to pay for online shopping

First National Bank's (FNB) cellphone banking offering has been enhanced with the recent launch of FNB'S Send Money - an instant solution for FNB customers to send money to family and friends with a South African cellphone number. 23 Dec 2009 08:15


Hertz heeds catcalls... - Hertz Rent a Car

Recently, staff at Hertz found a hidden passenger taking a free ride in one of their vehicles - a tiny black and white kitten, cute enough to turn the softies at Hertz to mush! 15 Dec 2009 16:16


Mosquitoes - invaders of the summer "braai" - Rentokil

Just like everyone else the mosquito loves an outdoor "braai" with food and drinks; they are attracted by the sweets, proteins, heat, light, perspiration and thus the people. 9 Dec 2009 17:14


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